Privacy Policy
The Good Plumbing Company (“TGPC”, “we”, “us”) is the data controller for personal information collected through this website. [Placeholder — trading address: e.g. registered business address in South Yorkshire. Business structure: sole trader / limited company. Company number / VAT number if applicable.]
What we collect
When you use the booking or enquiry forms on this site, or sign up for the heating membership, we collect the information you provide directly — typically your name, phone number, email address, postcode, and details of the work you're enquiring about.
How we use it
- To respond to enquiries and arrange bookings.
- To administer the tgpc Heating Membership, including communicating with our Direct Debit provider, GoCardless, to set up and collect membership payments.
- To keep records required for gas safety compliance.
We do not sell your personal information, and we only share it with third parties where necessary to provide our services (for example, our email delivery provider, Brevo, and our payment provider, GoCardless), or where required by law.
How long we keep it
[Placeholder: confirm retention periods — e.g. enquiry data kept for X months if no booking follows; customer and gas safety records kept for the period required by law/insurance.]
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To make a request, contact us at admin@tgpc.uk.
Cookies
This website does not use tracking or advertising cookies. [Placeholder: update if analytics or other cookies are added.]
Contact
Questions about this policy can be sent to admin@tgpc.uk or by calling 07568 787254.
Last updated: [date]. This page is a draft and should be reviewed before relying on it.